# Production & Turnaround Time

> For custom print projects, orders placed before 1pm ET typically begin production the same business day, while those placed after 1pm ET typically begin

Source: https://jamplus-folders.kustomer.help/en_us/production-turnaround-time-SyiDkNNJbg

Last updated: 2026-10-22T14:07:27.794Z

For custom print projects, orders placed before 1pm ET typically begin production ****the same business day****, while those placed after 1pm ET typically begin production ****the next business day****. 

Most orders placed on Friday after 1pm ET, or the business day before a holiday, typically begin production Monday, or ****the next business day****.  

  

**Product Type**

**Production Time**

**Total Turnaround Time**

Folders

5-15 business days

6-22 business days

Plastic Folders

15 business days

16-22 business days

Padded Diploma Covers

4-6 weeks

5-7 weeks

  

_****Order Placement****_: _The point at which the customer has received their quote and (if applicable) proof, and has completed the purchase._

_****Production Time:****_ _Time required to produce customized orders (excludes shipping/transit)._

_****Total Turnaround Time:****_ _Time from purchase to delivery (includes production + shipping), dependent on shipping method selected. Customs clearance time not included for international orders._

********Additional notes:********

*   If a PMS color is required, it must be stated in the shipping comments at checkout.
*   While production provides an estimated completion date, variations may occur based on order specifics; please be sure to include any hard deadlines in your initial quote request.

Orders typically ship within ****1–2 business days**** after your printed order is complete. 

Kindly note that production, processing, and shipping timelines are general estimates only. Actual timing may vary due to unforeseen events and cannot be guaranteed. For additional information on delivery timelines and options, please see our full [Shipping Policy](https://jamplus-folders.kustomer.help/en_us/shipping-policy-BJgXvxNybx).

## **Cancel or Modify Order**

We understand that changes happen, and we will do our best to help you adjust your order. Because all orders are processed quickly, it is important to reach out as soon as possible.

**Plain or Printed Orders**

Orders cannot be modified or canceled once they have entered processing.

****Samples****Samples cannot be modified or canceled once placed. ****Print orders****

  

Have additional questions? Please contact us at [**service@folders.com**](mailto:service@folders.com). Our support team is always happy to assist. 

  

Thank you for choosing [Folders.com](https://jampaper.com/)!