# Contact Us

> We're always glad to hear from you. Whether you need help with an order, have a question about our products, or just want a little extra guidance, our team

Source: https://jamplus-folders.kustomer.help/en_us/contact-us-BJU1PmEJWx

Last updated: 2025-11-20T14:11:47.346Z

We’re always glad to hear from you. Whether you need help with an order, have a question about our products, or just want a little extra guidance, our team is here to provide friendly, personalized support.

****Business Hours:**** Monday–Friday: 9am – 9pm Eastern Time

****Ways to Reach Us:****

*   Email: [**service@folders.com**](mailto:service@folders.com)
*   Phone: 1-212-473-7338 or 1-800-296-4321
*   Live Chat available on the [Folders.com](https://www.folders.com/) site

For email and contact forms, we aim to respond within ****1–2 business days****, though most inquiries are handled much faster. If you need immediate assistance, please utilize our Phone and Live Chat during business hours!

****Observed Holidays:**** Our team observes the following holidays, during which support may be unavailable or limited:

*   New Year’s Day
*   Memorial Day
*   Juneteenth
*   Independence Day
*   Labor Day
*   Day Before Thanksgiving (½ day ET)
*   Thanksgiving Day
*   Christmas Eve (½ day ET)
*   Christmas Day
*   New Year’s Eve (½ day ET)

  
  
Thank you for choosing [Folders.com](http://folders.com)!